INTERNATIONAL: For our international customers, we also ship with USPS First Class mail when parcels weigh less than 4 lbs. We will fill out the required custom form. Unfortunately, we cannot track your package with First Class shipping. We will do everything in our part to make sure it is packaged and labeled correctly, but we are not responsible for lost packages when they are shipped internationally. If your parcel weighs more than 4 lbs., we are required to ship it Priority and it will come with a tracking number. If your order is under 4 lbs. and you would like tracking, please contact us for Priority shipping rates.
We declare the exact value of the item purchased (not shipping charges, of course) on the custom's label. We will not mark it as a gift and we will not mark it as a lesser value. This is mail fraud and punishable by federal law. Each customer is responsible for their county's duty/shipping/customs/handling fees.
RETAIL CUSTOMER ONLY: If you are not satisfied with your purchase within 10 days of delivery, a refund will be issued upon our receipt of your returned item(s). You have 30 days after delivery to exchange your item(s) for credit. You are responsible for the cost of shipping your item(s) to Baby Cottage Gifts, as well as the cost of shipping the item(s) back to you. We are not responsible for lost packages if insurance is not purchased. We are happy to give you quotes on shipping.
To return an item(s), please include a copy of your invoice or an order number and ship to:
Baby Cottage Gifts
2055 E. Hanley Avenue
Dalton Gardens, ID 83815